Return and Refund Policy

It is Vinayak Associates intention to satisfy their customers. For this reason, we will gladly issue a full refund for any full priced unopened merchandise that is returned within 30 days from the date of Delivery.

To return any items, please contact CUSTOMER SERVICE at 09212345848 or by email at info@shukraplus.com.

All returned items must be accompanied by a copy of the original receipt, a return / exchange authorization number and in an unopened and saleable condition.

Postage/ Shipping Charge will not be refunded.

Please note that we cannot offer exchanges or refunds on any sale, opened or used products.

Vinayak Associates  is not responsible for any damage after delivery.

Please allow one to three weeks from the day you return your package for your request to be processed. You will be contacted once your return is complete.

All claims for shortages or damages must be reported to customer service within 24 hours.

 

Refund Rule:

if you paid with a credit or debit card, you will receive a full refund to your credit or debit card for the purchase price of the item. after receiving of damaged/defective product , your refund will initiate will reflected to the account/card/wallet in 4-10 working days.

if you paid by Cash on delivery, after receiving of Damage/defective product Vinayak Associates will issue a cheque on the name of billing person and dispatch to billing address.

if you purchase it through store credit/gift voucher or any promotional code , your refund will in the form of an online store credit for the item which may be redeemed at shukraplus.com.

 

Cancellation Rule:

if you want to cancel your order, you need to inform us by email @info@shukraplus.com with your order no. with in 12 hour of placing the order or before its dispatch whichever is earlier. once your order is dispatched order cannot be cancelled.

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